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Privacy & Cookie Statement for TWI Certification Ltd

Information and communication technologies play a fundamental role in the activities of an organisation like TWI Certification Ltd. We are based in the UK.

Our principal activities are international certification services in welding, inspection and NDT.

Our privacy policy covers TWI Certification Ltd’s websites:

Organisation name:

TWI Certification Ltd

Address:

Granta Park, Great Abington

City:

Cambridge, CB21 6AL

Country:

UK

Controller:

The Data Controller

ICO Registration:

Z5611865

Websites:

www.twicertification.com; www.cswip.com; www.iso3834.org; www.en1090cert.org; www.en15085.org.

This privacy policy explains how we use any personal information we collect about you when you use these websites.

Anonymous Access
You can access our websites' home pages and browse much of our site without disclosing your personal information.

Other websites
Our websites include links to external websites.

Such third party web service providers may collect personal information about our visitors. 
This privacy policy only applies to these websites so when you link to other websites you 
should read their own privacy policies.

Cookies

cookie is a small amount of data which is sent to your browser from a website's computer and is stored on your device's hard drive. These pieces of information are used to improve services for you.

What we do use cookies for

  • ensuring the websites work as you’d expect

  • enabling a service to recognise your device with your permission so you don’t have to give the same information several times during one task

  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested anonymously measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

  • allowing you to share pages with social networking sites such as Facebook and Twitter

  • personalising our site to you to help you get what you need faster

What we do not use cookies for

  • collecting personally identifiable information unless you have given your express permission and consent

  • collecting personally sensitive information unless you have given your express permission and consent

  • pass data onto third party advertising networks

  • pass personally identifiable data onto third parties

  • paying sales commissions or trading in your personal and web session data

Cookie notice for users

By continuing to use our websites, you are agreeing with us that we can place the types of cookies as described on your device.

If you do not agree with the use of cookies as described in this section, please follow the steps for controlling and deleting cookies provided in 'How to control and delete cookies' below and navigate away from our website.

Cookies set by us for improving our service to you

Name: ASP.NET_SessionID

Purpose: session identifier cookies are set if you have login credentials after registering with our website and agreeing our terms and conditions. The cookie recognises your movement around the site as being from one computer.

Typical content: information about the session but the cookie itself does not contain any personal information

Domain:
iso3834.org/login/?ReturnUrl=/home/;

en1090cert.org/ login/?ReturnUrl=/home/;

en15085.org /login/?ReturnUrl=/home/;

Expires: when you close your browser

Name: RememberMe (2 cookies)

Purpose: after entering your username and password in the login page, you can check this box allowing the website to remember your login details on your next visit so that you do not have to repeat the login process. These are ‘persistent cookies’ which are only set by your actions.

Typical content: username and password and a session verification cookies to authenticate your login details against our login database.

Domain:
iso3834.org/login/?ReturnUrl=/home/;

en1090cert.org/ login/?ReturnUrl=/home/;

en15085.org /login/?ReturnUrl=/home/;

Expires: never until the logged in user clicks the ‘log out’ option

Name: JSESSIONID

Purpose: A session identifier cookie. The cookie recognises your movement around the site as being from one computer.

Typical content: information about the session but the cookie itself does not contain any personal information

Domain: cswip.com/login/?ReturnUrl=/home/;

Expires: when you close your browser

Cookies set by third-party services

Throughout the site we use links to external service providers to enhance the visitors’ experience. They set cookies to enhance their service or to track usage or to validate users. These cookies are only set when the page that uses that service is visited for example when you select a link and opt in to such a service. TWI Certification Ltd is not responsible for the content of third party websites and does not control the dissemination of these cookies. You should check the relevant third party website for further information.

How to control and delete cookies

Most web browsers automatically accept cookies but you do not have to accept cookies and you can, should you choose at any time, reject or block the use of cookies and delete all cookies stored on your device.

TWI Certification Ltd does not use cookies to collect personally identifiable information about you. We use them to help us provide you with a better service. However, if you wish to restrict or block any cookies you can do this through your browser settings. The Help function within your browser should tell you how.

For example, this is how it can be achieved in Microsoft Internet Explorer 8.0:

  • Press the ‘F1’ key

  • The Help function appears. Type in ‘cookie’ in the Help search box and follow the instructions 

You can also delete cookies in Microsoft Internet Explorer 8.0 by:

  • Selecting 'Tools/Internet Options'

  • Clicking on 'Delete' in the Browsing History section

  • Then select 'delete cookies' 

In addition to this, options to accept, block, or require notification for the use of cookies are found under:

  • 'Tools/Internet Options/Privacy/Advanced'

Please be aware however that if you choose to block cookies you may not be able to access certain features of these websites. For rejecting and deleting cookies on other web browsing platforms and mobile devices you may need to refer to your software or device manual.

AboutCookies.org or www.allaboutcookies.org are independent sites which offers a guide to the use of cookies online. You can find more general information about how to delete and control cookies through your browser at these sites. Please note that TWI Certification Ltd is not responsible for the content of third party website sites but has provided these links in good faith to help you make an informed decision about your online privacy and cookie settings.

It may be that your concerns about cookies are related to malicious spyware. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

What information do we collect and how do we use it?

We collect personal information that you may volunteer while using our services.

We do not collect personal information about our visitors from other sources, such as public records or bodies, or private organisations.

To access the table of personal information collected and purposes for which they are used, please click here.

We do not collect or use personal data for any purpose other than that indicated in the table below.

If we wish to use your personal data for a new purpose, we shall offer you the means to consent to this new purpose, by indicating in a check box at the point on the site where personal information is collected.  Alternatively we will notify of our intentions to use your personal information for a different purpose from which it was originally collected and give you an opportunity to agree or disagree with this change.

We do not disclose our visitors’ personal information to third parties by may pass relevant anonymous data to appropriate project partners or, in the case of examination candidates, to the appropriate certifying body.

How do we secure your information?

We do not give visitors to our website the option of using a secure transmission method to send us their personal data other than where the Barclays secure server is used for e-commerce transactions.

We have implemented security polices, rules and technical measures to protect the personal information that we have under our control from:

  • unauthorised access

  • improper use or disclosure

  • unauthorised modification

  • unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with, the processing of personal information, are obliged to respect the confidentiality of our visitors’ personal information.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, you can contact us by:

 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Privacy compliance

Our privacy policy is compliant with the following UK instruments:

  • General Data Protection Regulation (GDPR) (EU) 2016/679 

  • Privacy and Electronic Communications Regulations 2003

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 25 May 2018.

How to contact us

If you have an enquiry or concern about our privacy policy, please contact:

Name / designation:

Data Controller

Address:

Granta Park, Great Abington, Cambridge, CB21 6AL, UK

Phone number:

+44 (0)1223 899000

Fax number:

01223 892588

Email address:

data.protection@twi.co.uk

Table of personal data collected and purposes for which they are used

Primary personal data / Business information

X= Volunteered by each visitor

Primary personal data

Technical administration 
of the website

Research and development

Customer Administration

Marketing

Trading in personal data

Contact from TWI

Name

 

 

X

X

   

Address

 

 

X

X

 

 

Email address

X

 

X

X

 

 

Phone / fax number

 

 

X

X

 

 

Identifiers

X = Volunteered by each visitor

 

 

Technical administration 
of the website

Research and development

Customer Administration

Marketing

Trading in personal data

Contact from TWI staff

Online identifiers

X

 

X

     

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